How To Package and Ship Hard Drive

1) Safely remove the hard drive from the storage device.

How to pack hard drive for shipping

If you are not comfortable removing a hard drive, we recommend consulting with a certified local computer repair company that can assist you with the process.

2) Place the hard drive into an anti-static bag.

packaging hard drive in anti static bag

Ensure the hard drive is protected by electrostatic shock by placing it into an anti-static bag. These can be purchased at your local Staples, Walmart, or office supply store.

3) Protect and secure the drive

bubble wrapped hard drive
hard drive packed in box
packing hard drive in box

This is the most important step. The hard drive should be properly packed with at least 1-2 inches of space between the drive and the box. You can use bubble wrap, or anything that will act as a cushion to pack the drive securely. There should be no movement at all in the box before sealing it up.

Prior to sealing up the box, make sure to eSign the Terms of Service and place a note with your case ID in the box. We also advise putting a fragile label on the box if available.

1) Safely remove the hard drives from your server.

How to pack hard drive for shipping

If you are not comfortable removing the hard drives, we recommend consulting with a certified local computer repair company that can assist you with the process. All hard drives should be removed and sealed / packaged individually. Preserving the order of the drives and numbering them correctly is extremely important. Please do not send us your entire server / NAS / RAID Device.

2) Place each hard drive into an anti-static bag.

packaging hard drive in anti static bag

Ensure the hard drives are protected by electrostatic shock by placing them into an anti-static bag. These can be purchased at your local Staples, Walmart, or office supply store.

3) Protect and secure the drives

bubble wrapped hard drive
hard drive packed in box
packing hard drive in box

This is the most important step. The hard drives should be properly packed with at least 1-2 inches of space between the drives and the box. You can use bubble wrap, or anything that will act as a cushion to pack the drives securely. There should be no movement at all in the box before sealing it up.

Prior to sealing up the box, make sure to eSign the Terms of Service and place a note with your case ID in the box. We also advise putting a fragile label on the box if available.